The Surface Method

Returns & Exchanges

Due to the nature of professional skincare products, we are unable to accept returns on opened items. If you received a damaged or incorrect item, please contact us within 7 days of delivery.

Unopened, sealed products may be returned within 14 days of delivery for a full refund.

To initiate a return, email us at hello@thesurfacemethod.com with your order number and photos of the item.