Terms of Service

1. Acceptance of Terms

By accessing or using The Surface Method website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website. These terms apply to all visitors, customers, and users of our services.

2. Products & Services

The Surface Method offers professional-grade skincare products and virtual skincare consultation services. By purchasing from us, you acknowledge:

• All products are sold for personal, non-commercial use unless otherwise agreed
• Product descriptions and results may vary between individuals
• Skincare consultations are educational in nature and do not constitute medical advice
• If you have a skin condition or medical concern, consult a licensed dermatologist or physician
• We reserve the right to limit quantities or discontinue products at any time

3. Ordering & Payment

When you place an order:

• You represent that you are at least 18 years old and legally authorized to make purchases
• All prices are listed in USD and are subject to change without notice
• We reserve the right to refuse or cancel any order at our discretion
• Payment is processed at the time of purchase via secure third-party payment processors
• Order confirmation does not guarantee product availability; you will be notified if an item is out of stock

4. Shipping & Delivery

Orders are processed within 1–3 business days. Shipping times vary by location and carrier. We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control. Risk of loss and title for products pass to you upon delivery.

5. Returns & Refunds

Please review our Returns & Refund Policy for complete details on returns, exchanges, and refunds. Due to the nature of skincare products, returns are subject to specific conditions outlined in that policy.

6. Consultation Services

Skincare consultation services are provided by a licensed medical aesthetician. By booking a consultation, you agree that:

• Recommendations are based on information you provide and are not a substitute for medical advice
• Results from recommended products or routines are not guaranteed
• You will disclose any known allergies, sensitivities, or skin conditions
• Consultation fees, if any, are non-refundable once the service has been rendered

7. Intellectual Property

All content on this website — including text, images, logos, graphics, and product descriptions — is the property of The Surface Method and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use our content without prior written permission.

8. Disclaimer of Warranties

Our products and services are provided "as is" without warranties of any kind, express or implied. We do not warrant that our website will be uninterrupted or error-free. Individual skincare results vary and cannot be guaranteed.

9. Limitation of Liability

To the maximum extent permitted by law, The Surface Method shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services. Our total liability shall not exceed the amount you paid for the product or service in question.

10. Governing Law

These Terms of Service are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Texas.

11. Contact

Questions about these Terms of Service? Contact us at thesurfacestandard@gmail.com.